Política de envío
Shipping Policy
General Information: At NeonLEDs, we are committed to delivering your custom neon signs promptly and efficiently. Our shipping policy is designed to provide you with a clear understanding of our shipping processes and timelines.
Processing Time:
- Custom orders typically require 4-7 days for production. Once your order is ready, we will notify you and prepare it for shipping.
Shipping Time:
- Delivery within the United States takes approximately 2-4 days after the order leaves our facility.
- We provide real-time tracking information once your order is dispatched.
Shipping Costs:
- We offer free shipping across the entire United States. No minimum purchase required.
- For expedited shipping options, additional charges may apply. Please contact us at info@neonleds.co for more details.
International Shipping:
- We also ship internationally. Shipping times and costs vary depending on the destination. Please contact us for specific information regarding international orders.
Damages and Losses:
- All orders are carefully packaged to prevent damage during shipping. In the rare event that your order arrives damaged, please contact us immediately at info@neonleds.co. We will work with you to resolve the issue promptly, including sending a replacement if necessary.
Customs and Import Taxes:
- For international orders, customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Contact Us: If you have any questions about your order's shipping and delivery, please don't hesitate to contact us at info@neonleds.co. Our team is here to ensure your NeonLEDs experience is smooth and satisfactory from order to delivery.
Thank you for choosing NeonLEDs for your custom neon signage needs. We look forward to illuminating your space with our vibrant and unique creations.